Shipping policy
Shipping Policy
At Bachpan Bazar, we strive to deliver your favorite soft toys and electric toys as quickly and safely as possible.
Order Processing
- All orders are processed and dispatched within 24 hours of order confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Charges
- ₹40 shipping charge on orders up to ₹500
- FREE shipping on orders above ₹500
Delivery Timeline
- Once dispatched, orders are typically delivered within 5–7 business days, depending on your location.
- Delivery to remote or non-serviceable areas may take slightly longer.
Order Tracking
- Once your order is shipped, you will receive a tracking link/details via SMS, WhatsApp, or Email to track your package in real time.
Delivery Information
- Please ensure your shipping address and contact details are accurate to avoid delays.
- If delivery is attempted and unsuccessful due to incorrect information or customer unavailability, re-delivery may take additional time.
Damaged or Incorrect Orders
- If you receive a damaged, defective, or incorrect soft toy/electric toy, please contact our support team within 48 hours of delivery with photos/videos for quick resolution.
Delays
While we aim to deliver within the promised timeframe, unexpected delays due to weather, courier issues, festivals, or operational disruptions may occasionally occur.
For any shipping-related queries, feel free to contact our customer support team.